How To Enable Camera During In-Person Verification (IPV)?

Grip Invest
Grip Invest
Published on
Dec 30, 2024
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In This Blog
    Grip Camera Verification KYC
    Key Takeaways

    Key Takeaways

    • Camera access is mandatory during the in-person verification (IPV) step of the KYC process on Grip Invest. Without it, an error will occur.
    • For Google Chrome, camera access can be enabled via the site information (lock symbol) or through Privacy and Security settings in Chrome's menu.
    • On iOS, go to Privacy settings, locate the app under Camera settings, and enable camera access for the app used during IPV.
    • For Android, adjust camera settings through Site Settings to ensure it is set to ‘Ask First,’ with variations based on the device.
    • Use Google Chrome for the best IPV experience, and clear cache/cookies if issues persist. Contact support for further assistance.

    It is mandatory that access to the camera is allowed during the in-person verification(IPV) step while completing the KYC process on Grip Invest. If the access to the camera is not allowed, you will get an error as shown below:

    Steps to Allow Camera Access

    Please follow the below steps to provide Camera Access:

    For Google Chrome

    • Option 1
      Go to URL - Click on View site information (lock symbol) > Camera > Allow > Reload page.
    • Option 2
      You can follow the below steps to allow access to Camera in Google Chrome:
    1. Go to Settings on Chrome
    2. Select ‘Privacy and Security’ and then ‘Site Setting’ 
    3. Select website www.gripinvest.in 
    4. Ensure that Camera access is ‘Allow’

    For iOS

    If you are using iOS, then you will need to give the camera permission to access the app that you are using for IPV and follow the steps below:

    1. Go to Settings and click on Privacy settings
    2. Open the camera settings and look for the app that you are using for IPV
    3. Allow camera access permission to the app
    iOS Camera Settings for Grip KYC

    For Android

    In case you are using an Android device, you can follow the below steps:

    1. Click on Settings
    2. Go to Site Settings
    3. Ensure that the Camera is set to ‘Ask First’
    Camera Settings for Grip KYC

    Please note that this may vary depending on the device you are using.

    Note: 

    • We would recommend you use Google Chrome for the IPV process.
    • After allowing these permissions, if you are still facing issues, then try completing the process after clearing your browser's cache and cookies.

    Should you have any queries, please reach out to us at invest@gripinvest.in or contact your RM for immediate assistance.


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    Disclaimer - Investments in debt securities are subject to risks. Read all the offer-related documents carefully. The investor is requested to take into consideration all the risk factors before the commencement of trading. This communication is prepared by Grip Broking Private Limited (bearing SEBI Registration No. INZ000312836 and NSE ID 90319) and/or its affiliate/ group company(ies) (together referred to as “Grip Invest”) and the contents of this disclaimer are applicable to this document and any and all written or oral communication(s) made by Grip Invest or its directors, employees, associates, representatives and agents. This communication does not constitute advice relating to investing or otherwise dealing in securities and is not an offer or solicitation for the purchase or sale of any securities. Grip Invest does not guarantee or assure any return on investments and accepts no liability for the consequences of any actions taken based on the information provided. For more details, please visit https://www.gripinvest.in/. 
    Registered Address - 106, II F, New Asiatic Building, H Block, Connaught Place, New Delhi 110001.

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